FAQ – Raccoon Solutions

Raccoons use their thumbs to open the lock?

Raccoons are smart, however; it is biologically impossible for raccoons to use their thumbs (fold their thumb across their palm) like humans. The answer is no, they cannot use their thumbs to open the lock. It is our guarantee that Raccoon Solution will raccoon proof all of your bins or you can return your product for full refund with no questions asked.

Does Raccoon Solutions only works with the green, blue, and black bins?

No, our Blue and Black Bin strap is designed to work on other generic garbage bins found at many major retailers. For more information, please check out Other Garbage Bins

Return and Shipping policy

Shipping policy:
We don’t charge any handling fees. For all orders within GTA there will be a flat rate of $6. If you are outside of GTA, please contact our customer service team to get shipping rates in your area.
Exchange policy:
Any product with a manufacturing defect can be exchanged for a new product at absolutely zero additional cost within 90 days from the product delivery date. Please contact our customer service team for more details.

Return policy:
If for any reason you are not satisfied with our product, simply contact our customer service team within 14 days from the product delivery date to make a return and we will refund your money – no questions asked.For more details regarding for Return and Warranty policies, please email our customer service team at ayim@raccoonsolutions.com

Return and Shipping policy

Contact Info:

Raccoon Solutions for Garbage Bin:

Raccoon Solutions for Green Bin: